reply to the students response in 150 words and provide 1 reference

question 

Explain the process of grievance arbitration. What are your experiences with this process? 

students response

A grievance procedure is a formal complaint taken by employees who want to appeal a management decision in which they believe a union contract is violated or to appeal a corporate procedure (Rue, Ibrahim, Byars, 2016, p. 365). The grievance is initiated by trying to find a resolution between a union representative and a grievant’s supervisor. If no resolution is found, the grievance is put into writing and taken to the department manager. The department manager then presents a formal response in writing. In the absence of a consensus, the human resource department and labor relations manager handle the complaint going forward. The party initiating the grievance can then request arbitration (Rue et al., 2016, p. 365).

When a grievance arbitration is reached, both parties voluntarily agree to settle a dispute through a privately selected neutral third party (arbitrator). Both parties agree to abide by the decision that is settled upon. The resolution in question is typically due to questions of interpretation of a collective bargaining agreement (Rue et al., 2016, p. 368).

In my current position, I have had direct experience with a grievance procedure, although it never reached the level of a grievance arbitration. An employee forwarded a formal complaint to our union representative concerning our start and end times of work. Our union and management reached a resolution in the interpretation of our collective bargaining agreement. There was a consensus found in standardizing start times for all employees.

Rue, L.W., Ibrahim, N. A., & Byars, L.L. (2016). Human Resource Management. (11th ed.). New York, NY: McGraw Hill.