Bsop-326 total quality management – week 3 – ishikawa research paper

 

The course project for this course involves two tasks.

  • The first task is the Ishikawa Research Paper, where you will research and write a short biography on Dr. Kaoru Ishikawa. This paper is due end of Week 3.
  • The second task is the Fujiyama Electronics Case Study, where you will study the Fujiyama Electronics case and answer a couple of questions. This paper is due end of Week 7.

Go to each section below to see the detailed requirements for each task.

Ishikawa Research Paper – Due Week 3

Objective | Project Deliverables | Grading Rubrics Best Practices

 

Objective

This project involves researching and writing a short biography on Dr. Kaoru Ishikawa. Our text addresses many of the areas in the management and control of quality and has provided a great amount information on a number different quality concepts. However, the authors only mention Dr. Ishikawa is passing. Just who is Kaoru Ishikawa? Prepare a 500 word biographical paper on Ishikawa describing his contributions to quality. You should not limit your research to only online materials. Two of his books are excellent sources: (1) What is Total Quality Control: The Japanese Way (1985) and (2) Guide to Quality Control (1976). Submit the completed paper to your Dropbox.

The student will research this person’s life and work to determine the impacts that he has had in the world. The student will define the quality leader’s significant contributions to modern quality practices in terms of major impacts in a specific organization. The project will enable the student to understand:

  • the key ideas of Ishikawa,
  • how this person has influenced quality practices throughout the world,
  • how this person’s ideas fit into Total Quality Management, and 
  • the implications of Ishikawa’s ideas for the future of quality.

The project will require sustained research effort until the paper is submitted. The student is encouraged to begin work on the project during Week 1 so she or he will be prepared to submit the required project deliverables by the end of Week 3. A basic APA tutorial can be found in the Webliography and a paper template can be found in Doc Sharing. 

 

Project Deliverables

The paper will be a short biography on Kaoru Ishikawa. It will adhere to the grading specifications as described below. The student will submit a paper of at least 500 words, not including title page and references, by the end of class Week 3. The student will use at least two sources plus the course textbook for a minimum of three references. All references are be from academic journals, professional or academic textbooks, authored websites, or standard business publications, such as The Wall Street Journal. Not more that 30% of the content will be from direct quotations. The final score will be reduced by 1 point for each percentage point the direct quotations are over 30% of the content.

NOTE: Wikipedia and un-authored websites are not acceptable sources. Do not use these types of sources or you will lose points.

The format of the paper should conform to the Publication Manual for the American Psychological Association (APA), 6th edition, for title page, text, citations, references, etc. A basic APA tutorial can be found in the Webliography and a paper template can be found in Doc Sharing. Completed papers will be submitted to your Dropbox as MS Word documents. All graphics will be a part of the Word document and submitted as a file. Documents authored in other applications such as WordPerfect or MS Works will not be accepted.

This project is to be accomplished individually, and will reflect the work of each student. All DeVry University policies are in effect including the plagiarism policy. Late papers will not be accepted without prior permission.

Submit your Ishikawa research paper to the Dropbox located on the silver tab at the top of this page by the end of Week 3. For instructions on how to use the Dropbox, read these Step-by-Step Instructions or watch this Tutorial icon Dropbox Tutorial.

See Syllabus section “Due Dates for Assignments & Exams” for due date information.

 

Grading Rubrics

 

Content and Organization (60 Percent)

Points Possible

Points Earned

Comments

All key elements of the assignment are covered in a substantive way.

  • Introduction
  • Background
  • Primary work and significant accomplishments
  • Conclusion
  • Sources and references

5

   

The content is comprehensive, accurate, and/or persuasive. The paper develops a central theme or idea, directed toward the appropriate audience.

5

   

The paper links theory to relevant examples of current experience and industry practice and uses the vocabulary of the theory correctly.

5

   

Content addresses key questions:

  • What ideas form the core of Ishikawa’s approach?
  • What are the implications of his ideas for the future of TQM?

5

   

The primary work and significant accomplishments provide sufficient background on each topic.

5

   

The conclusion is logical, flows from the body of the paper, and reviews the major points.

5

   

Total

30

   

Readability and Style (20 Percent)

Points Possible

Points Earned

Comments

Paragraph transitions are present and logical and maintain the flow throughout the paper.

2

   

The tone is appropriate to the content and assignment.

2

   

Sentences are complete, clear, and concise.

2

   

Sentences are well-constructed, with consistently strong, varied sentences.

2

   

Sentence transitions are present and maintain the flow of thought.

2

   

Total

10

   

Mechanics (20 Percent)

Points Possible

Points Earned

Comments:

The paper, including the title page, reference page, tables, and appendices, follows APA guidelines for format.

2

   

Citations of original works within the body of the paper follow APA guidelines.

2

   

The paper is laid out with effective use of headings, font styles, and white space.

2

   

Rules of grammar, usage, and punctuation are followed.

2

   

Spelling is correct.

2

   

Total

10

   

Total (100 Percent)

Points Possible

Points Earned

Comments:

 

50

   

 

 

Best Practices

xx

The following are the best practices in preparing this paper. Sample papers, using the APA format, are located in Doc Sharing. Other useful information has also been provided there, including an APA paper template.

A possible outline of the paper is provided below.

  • Cover Page
  • Introduction
    • Overview of the paper
    • Purpose and importance of the effort
  • Background
    • Personal background and life history (education, family life, living situations, etc.)
  • Primary work and significant accomplishments
    • Summary of his philosophy
    • Summary of what he was focused on accomplishing in terms of quality
    • Reviews and highlights of his books, articles, and manuscripts
    • Detailed description of his key ideas, concepts, and quality approach
    • Describe what results he achieved personally from their life work
    • Summary of his influence on quality and Total Quality Management (TQM)
  • Conclusion
    • Summarize the key points of your paper
  • References
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